HGSURFACE-CLOTH3_0048

How We Do It

The Process

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Enquiry

Discuss & Advise

Discuss & Assess | HG Graphics
Site-Installation

Site Assessment

Quote

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Design

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Production

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Install

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Warranty & Aftercare

FAQS

This very much depends on the type of job, we aim to get back to your enquiry within 2 days, then look to have design and booking dates over to you with in 4 days. Our lead time varies from week to week but as general guide, we’d allow 2 – 3 weeks. We’ll discuss dates with you during the scoping of your project.

Due to the nature of our installations, we can’t guarantee exact times on the installation day but our team will offer you a morning or afternoon appointment then keep you informed throughout the day.

Our general office opening hours are 9 am to 5pm. However, we do appreciate that businesses sometimes have out-of-hours needs or urgent deadlines, therefore we do offer ‘unsociable’ hours.

We have a nationwide team of installers and are able to manage projects throughout the UK.

We take credit and debit cards in person at our office or over the phone. You could also set up a credit account with us, subject to credit checks, please speak to us about your ongoing requirements.

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